WebWest is committed to your privacy
and guards your data with due care. We recognise that the
on-line environment does engender concern for consumers,
what information is collected from them and to what use
that information is put. This policy statement is to provide
you with reassurance and information about WebWest's use
of your information.
Personal Information
WebWest does not share, disclose or sell any personally
identifiable information collected at our site with other
companies or organisations.
WebWest does collect some personally identifiable information
about you at different times depending upon which services
or sites you may be utilising. If you are joining a WebWest
service we may request information such as your name, contact
details and age.
Besides the information we may request from you, we also
collect information that we can use to improve the WebWest
service and performance. This information does not identify
you personally. When you visit a Web page we automatically
record the URL requested, the time and date it's requested
and the browser software being used.
The Use and Disclosure of Personal
Information
We use the information we collect about you (either specific
or in aggregate) to help us maintain accurate accounts,
providing and changing service, billing, answering your
inquiries, marketing services and products and to help make
our services and website useful to you.
Under the Telecommunications Act, 1997 we may not disclose,
sell, distribute, rent, licence, share or pass onto any
third parties personal information you have provided to
us, unless we have your consent to do so.
The only times we would use or disclose information is if:
a) it is required
by law
b) we believe it is necessary to protect
the rights or property of WebWest, a WebWest user, or
a member of the public
c) we feel it is necessary to our terms
of service.
Information Security
While WebWest undertakes all reasonable steps to protect
your personal information, no guarantee can be given that
information sent over the Internet is always 100% secure.
Sending and receiving information over the Internet is at
the user's own risk. However we will do everything possible
to ensure your data security once we receive it.
Further Pointers to Protect Your
Privacy
WebWest will never request your credit card details in an
e-mail. Do not ever submit your credit card details in e-mail
format.
To ensure the privacy and safety of children using the Net
you can download CyberPatrol http://www.cyberpatrol.aust.com/index.html.
However the best way to ensure your children's safety is
to supervise their Internet usage.
Always close your browser and log out once you have finished
surfing the Net to prevent other people gaining access to
your information and correspondence.
WebWest has no control over other websites we may link to,
and we take no responsibility for the conduct of these companies.
Always read the Terms and Conditions when using other websites.
Ensure the confidentiality of your passwords and account
details. If unauthorised access of your account occurs please
inform us immediately.
Click
here for contact information